Tickamore

IACPOS continues to expand the ticket sales and collection service at the Alhambra in Granada

The Board of Trustees of the Alhambra and Generalife continues to strengthen its ticketing service in collaboration with IACPOS and has installed a TVR vending machine in the entrance hall of the Palacio de Carlos V.

For the company it is a privilege to continue improving the service and visitor experience in one of the most important national and international monumental complexes.

In the words of the director of the Board of Trustees of the Alhambra and Generalife, Rocío Díaz, this will make it easier for individuals and companies to sell and collect tickets without discount, and thus reinforce visitor attention in the entrance area to the Nasrid Palaces. This new vending machine is added to the TVR devices installed in the ticket offices of the Monumental Complex of the Alhambra and the Generalife and in the Information and Visitor Services Office of the Estafeta building.

In the Atrium area, next to the monument’s ticket offices, a new information support has also been placed with more accessible tools that allow people with hearing, visual or physical disabilities to access useful information about the monument, such as opening hours, with greater autonomy. , itineraries, prices or types of visits, and thus improve the quality of your visit. Information available in sign language and subtitles in Spanish and English, which can also be consulted on the website of the Board, www.alhambra-patronato.es

As always, the objective is none other than to provide visitors with the best experience and accompany them before, during and after the visit, thus providing a comprehensive service that accompanies them throughout the entire tour.